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Terms Conditions That Cover Your Account

These terms set out what you agree to when you open and use your illinoispick3 account — including how payments via PayPal, Venmo, and Play+ are handled, what determines your eligibility, and how we each handle disputes.

Eligibility by state lawPayPal, Venmo, Play+ coveredAccount wallet rulesDispute & contact processUpdates notified to you

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HOW WE HANDLE THIS

Data, Security, and Your Rights Under These Terms

We take the operational side of these terms seriously — here is how we handle the areas that matter most to your account.

Data Handling

We collect only what is needed to verify your identity, process PayPal or Venmo transactions, and maintain your account. We do not sell your personal data to third parties.

Cookie Policy

Cookies on our site track session state and your logged-in account path. You can manage preferences in your browser settings; some features require session cookies to function correctly.

Account Security

Your account is protected by password and a one-time verification step on new devices. If you see a login from a device you do not recognize, contact us immediately through live chat.

Requesting Changes

To update your personal information, request a data export, or ask us to close your account, email support with your account ID. We aim to process these requests within the timeframe required by applicable state law.

What These Terms Actually Require

illinoispick3 Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account you confirm you meet the age and location requirements under applicable state law. We do not accept accounts from jurisdictions where online play is prohibited. Your account wallet — whether funded through PayPal, Venmo, or a Play+ prepaid card — holds a

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real balance, and all transactions are subject to the payment method's own processing rules in addition to ours. You are responsible for keeping your login credentials secure; we treat any activity from your account as authorized unless you notify us promptly of unauthorized access. Promotional terms,
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if any are active, are attached as separate schedules and do not override these core terms. We may update these terms at any time; continued use of your account after a posted update constitutes acceptance. If a specific section conflicts with a payment-method schedule, the schedule
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governs for that transaction only. Illinois residents should note that state gaming regulations may impose additional conditions beyond what is listed here. When in doubt, the support channel listed on this page is the right place to ask before acting.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

CONTACT PATHS

How to Reach Us About These Terms

Questions about a specific clause, a payment hold on your PayPal or Venmo, or a restriction on your account should come to us directly — not through a third-party channel. We have three ways to connect, and each is logged so your issue stays on record until it's resolved.

Team online

Live Chat

Open the chat icon in your account dashboard. Use this for urgent questions about a pending transaction or an account access issue tied to these terms.

Email Support

Send a written request to our support address for formal term-related inquiries, including requests to close your account or dispute a transaction decision.

Account Help Center

The Help Center inside your account lists current term summaries, payment rules for PayPal and Play+, and step-by-step paths for common policy questions.

Common Questions About These Terms

Below are questions we hear most often about how these terms apply to your account and payments.

Yes. Access and account features depend on state law. Illinois residents have the broadest access, but eligibility is confirmed at account creation based on your location and applicable regulations.

Any remaining balance in your account wallet is returned to your original payment method — PayPal, Venmo, or Play+ — subject to verification of your identity before the transaction is processed.

We post updates to these terms in your account and on this page. Continued use after the posted date counts as acceptance. For material changes, we send a notice to your account email.

Contact us through live chat or email with your transaction ID and the payment method used — PayPal, Venmo, or Play+. We log every dispute and respond with a decision within the timeframe our payment partners require.

Yes. Any active promotions run under separate schedules attached to these core terms. The schedule is the controlling document for that offer; these terms govern everything else.

Email our support team with your account ID and a data export request. We process these in line with applicable state law and confirm receipt within two business days.

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